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Save The Moment

Important update regarding the current COVID-19 situation

Posted by on

As an online business with no premises accessible to the general public, we are currently still accepting and processing orders.

Save The Moment is a small family business and have taken the decision that the only staff who will access the business premises for the time being are from the same household.

We will endeavour to still process orders on the same working day however we have been advised that Royal Mail and courier collections may be earlier and we may not be able to adhere to our normal 2pm cutoff. If this is the case we will dispatch the next working day.

Normal delivery timescales may also be affected and we cannot guarantee any delivery times. This also relates to Royal Mail Special Delivery who are currently not guaranteeing next day delivery on this service.

Royal Mail updates can be found here - https://www.royalmail.com/coronavirus and Fedex updates here - https://www.fedex.com/en-gb/service-news.html

If you need to contact us it would be helpful if you email support@savethemoment.co.uk however if you do need to speak to someone we are still accepting calls on 01202 876698 although please note there may be a delay in answering if we are busy.